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VoIP Phone Setup

  • The steps below is only a basic set-up
  • The step below will be shown how to register a VoIP phone on a Hosted PBX
  • If setting up a VoIP phone that is not connected to a Hosted PBX replace the user name with XXXXjennyv (VoIP Account Name)
  • Jenny VoIP server address is : voip.jennyv.co.za
  • Before you start to setup the VoIP phone you will need to have the VoIP Account username/password and the VoIP phone IP address.
  • If you don't have the VoIP phone IP address u can trace it via MAC Address as LAST resort
  • Its always better to set the VoIP phones on Static IP if possible, remember to exclude the IP Address on the DHCP server
  • Enter the VoIP phone IP Address onto your web browser ie. http://192.168.....
  • You will then have the VoIP phone Web Interface and are ready to program the phone

Phone MAC Address

  • Snom : 00:04:...
  • Fanvil : 0C:38:...
  • Gigaset : 7C:2F:...
  • Yealink : 00:15:..

Snom Web Interface

  • Default username : none
  • Default password : none

Snom SIP Setup

  • On the left hand site select = Identity-1
  • Enter the following detail
  • Display Name = This is what will be displayed on the VoIP Phone screen
  • Account = Hosted PBX extension number or Jenny VoIP Account name
  • Password = Account password
  • Registar = Hosted PBX name or Jenny VoIP server if its a user with no Hosted PBX
  • Outbound Proxy = Hosted PBX name or Jenny VoIP server if its a user with no Hosted PBX
  • Authentication Username = Hosted PBX extension number or Jenny VoIP Account Name
1_Snom-SIP.PNG

Snom G729 Setup

  • On the top menu of the screen select RTP
  • Remove all the available codec's and only enter/select G729
3_Snom-G729.PNG

Snom Network Setup

  • Disable DHCP if possible and enter static IP Address
  • Enter Jenny DNS-1 IP : 154.126.201.2
  • Enter Jenny DNS-2 IP : 154.126.201.10
2_Snom-Network.PNG
Snom Completion
You are done, test incoming/outgoing calls.
 

Fanvil Web interface

  • Default username : admin
  • Default password : admin

Fanvil SIP Setup

  • On the left hand site select = Line
  • Enter the following detail
  • Username = Hosted PBX extension number or Jenny VoIP Account name
  • Display Name = This is what will be displayed on the VoIP Phone screen
  • Authentication Name = Hosted PBX extension number or Jenny VoIP Account Name
  • Authentication Password = Account password
  • SIP Proxy Server Address = Hosted PBX name or Jenny VoIP server if its a user with no Hosted PBX
  • Select Activate
4_Fanvil-SIP.PNG
 

Fanvil G727 Setup

  • Select = Codecs Setting
  • Remove all codec's from "Enabled Codecs" and leave G729
  • Select = Apply
6_Fanvil-G729.PNG
Fanvil Network Setup
  • Disable DHCP if possible and enter static IP Address
  • Enter Jenny DNS-1 IP : 154.126.201.2
  • Enter Jenny DNS-2 IP : 154.126.201.10
5_Fanvil-Network.PNG
 

Fanvil Completion

You are done, test incoming/outgoing calls

 

Gigaset Web Interface

  • Defaulty PIN : 0000
Gigaset SIP Setup
  • On the top of the screen select = Settings
  • On the Left of the screen select = Connections
  • You will notice None Active Connections
  • Select the first one and select = Edit
8_Gigaset-SIP-1.PNG
  • Enter the following detail
  • Connection name or number = Hosted PBX extension number or Jenny VoIP Account name
  • Authentication name = Hosted PBX extension number or Jenny VoIP Account name
  • Authentication password = Account password
  • Username = Hosted PBX extension number or Jenny VoIP Account Name
  • Display Name = This is what will be displayed on the VoIP Phone screen
9_Gigaset-SIP-2.PNG
  • At the bottom of the screen select "Show advanced setting"
  • Domain = Hosted PBX name or Jenny VoIP server if its a user with no Hosted PBX
  • Proxy server address = Hosted PBX name or Jenny VoIP server if its a user with no Hosted PBX
  • Registration server = Hosted PBX name or Jenny VoIP server if its a user with no Hosted PBX
10_Gigaset-SIP-3.PNG
 

Gigaset G729 Setup

  • On the left hand side select = Audio
  • Remove all codec's from "Selected Codecs" and leave G729
  • Select = Apply
11_Gigaset-G729.PNG
Gigaset Incoming/Outgoing Setup
  • On the left select = Number Assignment
  • This is to specify on what connection/trunk the incoming/outgoing calls will be made
12_Gigaset-NumberAssignment.PNG
 

Gigaset Network Setup

  • Disable DHCP if possible and enter static IP Address
  • Enter Jenny DNS-1 IP : 154.126.201.2
  • Enter Jenny DNS-2 IP : 154.126.201.10
7_Gigaset-Network.PNG
Gigaset Completion
You are done, test incoming/outgoing calls
 

Yealink Web Interface

  • Default username : admin
  • Default password : admin

Yealink SIP Setup

  • On the top of the screen select = Account
  • On the left hand site select = Basic
  • Enter the following detail
  • Label = Hosted PBX extension number or Jenny VoIP Account name
  • Display Name = This is what will be displayed on the VoIP Phone screen
  • Register Name = Hosted PBX extension number or Jenny VoIP Account name
  • Password = Account password
  • SIP Server = Hosted PBX name or Jenny VoIP server if its a user with no Hosted PBX
13_Yealink-SIP.PNG
 

Yealink G729 Setup

  • On the left of the screen select = Codecs
  • Remove all codec's from "Enabled Codecs" and leave G729
  • Select = Apply
15_Yealink-G729.PNG
 

Yealink Network Setup

  • On top of the screen select = Network
  • Disable DHCP if possible and enter static IP Address
  • Enter Jenny DNS-1 IP : 154.126.201.2
  • Enter Jenny DNS-2 IP : 154.126.201.10
14_Yealink-Ntework.PNG
 

Yealink Completion

  • You are done, test incoming/outgoing calls
 
--Heinrich Swanepoel 

Quick Help

Pre-emptive Support Tutorials offer Jenny Internet Customers a quick help system for easy troubleshooting all aspects of their Jenny Internet Services. These are a few simple steps that can be done to resolve the issue that you may be experiencing, before calling the National Call Centre for assistance.

Tutorials

This section will explain and help you with comman tasks that you may need to perform from time to time, eg. setting up your email, voip phone, etc. For Jenny Partners, you will also find topics about completing tasks on our Dealer Front End (DFE).

Video Tutorials

Video Tutorials will contain video's explaining concepts and tasks. These video's will also be linked in other topics relating to the same subject.

Services

In this section you will find more in depth information about the products that Jenny Internet and partners provide.